FAQ

Yes, we offer a free quotation service and also operate a No-Fix No Fee policy. So it will cost you nothing to find out if it is worth repairing.

No, We repair all types of computers, Mac and all brand Laptops,Desktops and Projectors.

Yes, we repair all types of Apple and other brands devices subject to spares availability.

Sometimes it is not economical to repair a computer. If we feel that the cost of repairing or replacing a faulty part or software on your computer is not money well spent, then we will tell you so. In these cases we can offer to transfer or backup your data to another device.

To solve the problem of the gadgets we need to take to an engineer or repairer who can repair this in a very effective way.He can have knowledge of SMD components and repair or replace the SMD components and this repairing technique is known as Chip Level repairing.

There is no need to book a time slot, just pop into our retail store during business hours, the store location and opening hours can be found here. An engineer will book your computer into the repair system and get started as soon as possible.

We do allow friends or family to collect a computer on your behalf if you are unable to make it,However, they must have one form of photo identification, the repair receipt and pay all outstanding repair costs, before we release the computer.

Yes, you will know all costs, including GST, before we do anything. There are no surprises and no hidden charges.

We never remove or otherwise touch your data apart from for backup purposes (which we’ll always go over with you first.) We take data security very seriously and are trusted by large companies with their most sensitive data.