Job Brief
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
- Implement, test and operate advanced software security techniques in compliance with technical reference architecture
- Perform on-going security testing and code review to improve software security
- Troubleshoot and debug issues that arise
- Provide engineering designs for new software solutions to help mitigate security vulnerabilities
- Contribute to all levels of the architecture
- Maintain technical documentation
- Consult team members on secure coding practices
- Develop a familiarity with new tools and best practices
Requirements
- Proven work experience as a software security engineer
- Detailed technical knowledge of techniques, standards and state-of-the art capabilities for authentication and authorization, applied cryptography, security vulnerabilities and remediation
- Software development experience in one of the following core languages: Ruby on Rails, Java, Javascript and .NET
- Adequate knowledge of web related technologies (Web applications, Web Services and Service Oriented Architectures) and of network/web related protocols